Shipping Policy

      To help you better understand our cross-border delivery rules and shop with more peace of mind, we have sorted out practical and easy-to-understand shipping service popular science content, covering the core details that users care about most in daily shopping✨. The content is universal for all orders, and you can refer to it for all your shopping and delivery arrangements.
      First of all, about order processing rhythm. Many users pay attention to the processing speed of orders. Here we explain uniformly: after your order is successfully paid, the background will automatically identify and include it in the processing list. The operation team will complete sorting, inspection and packaging in daily working hours. We try our best to speed up the internal processing rhythm and deliver the packages to the logistics side as soon as possible. There is no manual delay or intentional queuing phenomenon for any valid order.
      Secondly, about the uncertainty of delivery time. Different from local intra-city distribution, cross-border delivery needs to go through multiple links such as outbound sorting, long-distance transportation, cross-regional transshipment and terminal distribution. Each link may be affected by objective factors such as weather, logistics resource tension and temporary inspection arrangements. Therefore, it is impossible to give a precise delivery time. We will keep tracking the logistics status 24/7 and try our best to promote the package to be delivered as soon as possible.
      In addition, we have prepared practical receiving tips for you. When placing an order, please try to fill in the most detailed and accurate receiving address, including street, building and room number, to avoid vague address leading to delivery difficulty. Please keep your mobile phone and other contact devices unblocked during the delivery cycle, so that the courier can complete the delivery smoothly. If you do not receive the package for a long time or have any doubts about the logistics status, you can contact us at any time, and we will reply and handle it for you as soon as possible.
      Finally, regarding service iteration and optimization. We always listen to users' real feedback on delivery services, continuously optimize packaging methods, logistics channel matching and order processing efficiency. We try our best to avoid common delivery problems such as package damage and logistics delay, and create a more reliable and worry-free cross-border shopping and delivery environment for all users.
      Shipping time: usually 10-16 days.
      Processing time: usually 2-7 days.